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About Us Support Center Hosting Policies
 Payment Terms
Bronze
Silver
Gold
Platinum
    One-time Set-Up Fee
Free
Free
Free
Free
    Monthly
$12.95/mo
$18.95/mo
$27.95/mo
$37.95/mo
    Quarterly (prepay 3 months)
$11.95/mo
$17.95/mo
$26.95/mo
$36.95/mo
    Semi-Annually (prepay 6 months)
$10.95/mo
$16.95/mo
$25.95/mo
$35.95/mo
    Annually (prepay 12 months)
$9.95/mo
$15.95/mo
$24.95/mo
$34.95/mo
    30-Day Satisfaction Guarantee
 Key Account Features
Bronze
Silver
Gold
Platinum
    Bandwidth/Data Transfer
100 GBs
200 GBs
400 GBs
600 GBs
    Disk Space
10 GBs
20 GBs
40 GBs
60 GBs
    Dedicated IP Address
No
    Domain Name Pointers/Aliasing
Unlimited
Unlimited
Unlimited
Unlimited
    Subdomains (http://anything.yourdomain.com)
Unlimited
Unlimited
Unlimited
Unlimited
    Add-On Domains (separate website!)
5
10
15
20
 Email Features
Bronze
Silver
Gold
Platinum
    POP3/IMAP Accounts
25
75
150
250
    Email Address Aliases
Unlimited
Unlimited
Unlimited
Unlimited
    Email Forwarding
Unlimited
Unlimited
Unlimited
Unlimited
    Autoresponders
Unlimited
Unlimited
Unlimited
Unlimited
    Majordomo Mailing List
Unlimited
Unlimited
Unlimited
Unlimited
    SMTP (Outgoing) Mail Server
    Web-Based Email (webmail)
    Free MX Record Changes
    SpamCop & ORDB.ORG
    Cloud Based Email Protection
(filter incoming email against spam and malware)
Available* Available* Available* Available*
 Software/Scripting Features
Bronze
Silver
Gold
Platinum
    WordPress Compatible (all versions!)
    Perl, Python
    Private CGI-BIN
    PHP 7.x, PHP 8.x, plus secure/hardened PHP 5.3 to 5.6 for legacy applications
    Server Side Includes (SSI)
    HTTP Video/Audio Streaming
    MySQL Database (with phpMyAdmin)
5
10
15
20
    SSL Encryption Support
    Private SSL Certificate Available* Available* Available* Available*
    Comodo or Let's Encrypt Free SSL Certficate
 Account Management Features
Bronze
Silver
Gold
Platinum
    cPanel (web-based) Control Panel
    Billing Manager
    Online File Manager
    FTP Accounts
25
75
150
250
    Password Protected Directories
    .htaccess
    Online Back-Up/Restore Feature
    Custom Error Pages
    Analog Web Log Analyzer Statistics
    Anonymous FTP
No
    Access To Raw Logs (Access and Error)
    Webalizer Log Analysis
Optional
Optional
Optional
Optional
 Server and Network Features
Bronze
Silver
Gold
Platinum
    Server Hardware (minimum)
All plans: Xeon CPU, 128 GB RAM, SSD RAID storage
    Server Software (minimum)
All plans: Apache 2.4
    Server Operating System (minimum)
All plans: CentOS 7 or AlmaLinux 8
    Uninterruptible Power with UPS Backup
    Generator Backup
    Multiple Backbone Connections
    Regular Server Backups**
Technical Support
Bronze
Silver
Gold
Platinum
    Telephone Support (8 AM to 5 PM Pacific)
    24/7 Emergency Support Pager
(via our support voice mail)
    Online Support Documentation
 
     

*Additional Services and Add-ons Available:

  • Disk Storage: $10/20GB/month
  • Bandwidth: $2/10GB/month
  • Additional Email: $1 ea/month
  • SSL Certificates: price varies (see here)
  • Email Protection: starting at $2/month (see here)
 
     

**Backup Policies:

  • Customer data is each customer's responsibility (see our Terms of Service)
  • Please take backups of your data and download backups to your own computer!
  • Servers are backed up daily
  • Daily backups are kept for 7 days
  • Backup are for disaster recovery of our servers
  • File restore requests on a case-by-case basis ($75 fee per request, if accepted)
     

Prices effective April 1, 2022

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