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 About Us
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Payment
Terms
One-Time Set-Up Fee
Setup fee is waived and is now $0!
Monthly Billing Cycle*
This rate will be charged to your account each month. MostlyHosting.com
requires that all monthly billing cycle services are paid by credit card. To pay by
check, please select a billing cycle longer than one month, either Quarterly Billing Cycle or longer.
*Note that the monthly Miva Merchant License Fee listed below also applies each month.
Quarterly Billing Cycle*
To pay quarterly, your account will be charged for three (3) months at the monthly rate shown.
You must pay for 3 months in advance to receive this rate.
If you do not wish to pay by credit card, then this is the first
billing cycle level where we will accept payment by check.
*Note that the monthly Miva Merchant License Fee listed below also applies,
and to pay quarterly, your account will be charged for three (3) months of this fee at the monthly rate shown.
Semi-Annual Billing Cycle*
To pay semi-annually, your account will be charged for six (6) months at the monthly rate shown.
You must pay for all 6 months in advance to receive this rate.
*Note that the monthly Miva Merchant License Fee listed below also applies,
and to pay semi-annually, your account will be charged for six (6) months of this fee at the monthly rate shown.
Annual Billing Cycle*
To pay annually, your account will be charged for twelve (12) months at the monthly rate shown.
You must pay for all 12 months in advance to receive this rate.
*Note that the monthly Miva Merchant License Fee listed below also applies,
and to pay annually, your account will be charged for twelve (12) months of this fee at the monthly rate shown.
Miva Merchant License Fee
This fee is in addition to our published E-commerce rates. Miva Merchant instituted this fee to
ensure they may continue to update and secure their software moving forward. As such, your
Miva Merchant installation will always have the latest updates available via your Miva Merchant
store's administration area!
As of January 1, 2016, this fee is variable and depends on the sales volume of your Miva Merchant store.
Based on our experience with other customers, this fee starts at $75/month.
In addition, if your installation of Miva Merchant software is not at the latest version and patch
levels available on the 15 day of each month, an extra $50 per month software non-compliance fee
also applies. For this reason, please be sure to keep the Miva Merchant software installed on your
e-commerce site up-to-date!
30-Day Money Back Guarantee
MostlyHosting.com maintains a 30-day money back guarantee policy. Please review our
30-Day Money Back Guarantee Policy for more details.
Key Account Features
Bandwidth/Data Transfer
Any out-bound or in-bound traffic from your account is considered data transfer.
For example, each time a Web page, image or other element on your
site is requested by a browser (user), data transfer is generated. Also, FTP and other traffic
related to your account is metered and counts against your bandwidth limit. Additional bandwidth
is invoiced in blocks at the current rate as shown on the MostlyHosting.com website.
Disk Space
Disk space refers to the amount of server disk storage your
account is allocated. This space is used to store your html files,
graphics, audio/video files, email, log files and all other files
that make up your website.
Dedicated IP Address
Hosting plans are either name-based or IP-based. A name-based plan can not have
anonymous FTP or SSL.
Our lowest level hosting plan is name-based, however, it is possible to have a dedicated IP
address with this plan at an additional cost. Our other plans include a dedicated IP address at
setup by default, as indicated in the Plan Comparison table. IP-based site allows you to access your website via a
web browser (using the IP address) regardless of the status of your domain name
and test the site and scripts to assure they are ready for the DNS transfer.
This results in minimal (or no) downtime when transferring your website from
another hosting company.
Domain Name DNS Transfer* Pointers
Upon request, we will modify nameservers in your domain name record to transfer DNS
from your old host to us. However, if you wish to do it yourself, we have online
help pages to assist. Be aware, any DNS changes need to "propogate" throughout
the Internet, which may take up to 48 hours. (*Note: Domain Name Transfers are different,
and move your domain to our domain registration system and extend your domain's expiration
date by one addition year. In this case of a domain name transfer, our domain transfer
fees do apply!)
Domain Name Pointers/Aliasing
Domain name pointers "point" to the root level (not a subdirectory)
of your website, just like your original domain name. Separate email for
the domain name pointer/alias is not available. All email is included in your primary domain account.
Subdomains (anything.yourdomain.com)
Subdomains act just like top level domain names. You will be able
to have unlimited subdomains which will point to a directory in
your main site. These subdomains will share the disk space, ftp access, tenet access,
web logs, cgi-bin and email of the primary domain. Separate email for the
subdomain is not available.
Email Features
POP3/IMAP
Accounts
All hosting plans come with POP/IMAP email accounts. The POP/IMAP server processes incoming email.
POP3 (Post Office Protocol, version 3) and IMAP (Internet Messaging Access Protocol) mail servers store
incoming email messages until users download them to their computers with an email client such as Outlook,
Eudora, Pegasus or Outlook Express.
In addition to storing incoming email messages, the IMAP server allows users to archive email messages in folders,
share mailboxes with other users, access multiple mail servers at one time, and more efficiently access email attachments.
Both POP and IMAP mail servers accept SMTP-formatted email messages.
Email Addresses
Aliases can be added to POP email accounts to offer unlimited addresses
to one user. An email alias is an email address that gives you the ability
to receive any email at anything@yourdomain.com.
Email Forwarding
Forwarding allows you to route all email coming to one address
on your domain and send it to another address outside your domain.
For example, you have support@yourdomain.com. You can have all email
forwarded to another account such as myname@yahoo.com. This comes in handy
when you have many email addresses and you want to combine them into one
email account in order to manage them easier.
Autoresponders
Autoresponders may be used to send automated responses to incoming
email sent to a specific address. For example, someone emails
sales@yourdomain.com, they will receive an automatic reply from you
with your prewritten response.
Majordomo Mailing List
Majordomo is a powerful email listserve that allows you to email
multiple people simultaneously, without displaying the entire recipient list.
Your email looks as though it is only going to one person. There are many
configurable features, including automatic subscribe and unsubscribe. When one
user emails the Majordomo listserver, that email is sent out to everyone on
the list to read.
SMTP (Outgoing) Mail Server
This server routes outgoing and incoming email. Sendmail is an SMTP
(Simple Mail Transfer Protocol) mail server that routes SMTP email messages
through the Internet to be stored on a mail server, such as POP3 or IMAP.
SMTP is the most common email protocol on the Internet. Sendmail also allows
you to manage some email features, such as email aliases, autoresponder, and spam filters.
Web Based Email (Squirrel Mail)
Provides Web-based access to email accounts. Squirrel Mail is an
email client that uses IMAP to provide your email account
users with access to their email messages directly on the Internet.
Free MX Record Changes
Mail Exchange Record. MostlyHosting.com will enter any MX Record of your choice for no charge.
This feature is typically used when a customer has their own email server.
Spam Filter
Spam is any unsolicited email message. Through our Control Panel, you can control spam
by creating a spam filter to block specific email originating from outside the server.
This powerful feature is a great way to reduce Spam from hitting
your personal or business addresses. This is also useful when you
just want to block unwanted users from emailing you. For instance, you may
block an email address, domain name, or IP address.
SpamCop and ordb.org (Open Relay Database) Filtering
MostlyHosting.com uses popular spam filters on all shared servers to help reduce
the amount of Spam our users receive. MostlyHosting.com uses SpamCop and ordb.org,
which is the Open Relay Database, to help in our prevention of Spam.
ordb.org is a non-profit organization which stores IP-addresses
of verified open SMTP relays. These relays are, or are likely to
be, used as conduits for sending unsolicited bulk email, also known
as Spam. By using our hosting service, you understand and approve
of such filtering. You understand that any person attempting to
email you from a server in the Open Relay Database will be returned
to the sender. If you do not want your service subject to such filtering,
then you understand you are free to host your site elsewhere. For
more information on ordb.org, please click
here.
Software/Scripting
Support
Perl, Python, C/C++, J2SDK
These types of scripting languages are installed on all MostlyHosting.com
servers. Every effort is made to ensure the latest version is installed. Please email support@mostlyhosting.com
for current version numbers.
Private CGI-Bin
MostlyHosting.com allows you use this directory to execute CGI scripts
you write or ones that are already written. Recognizing that some scripts
are very cpu and memory intensive, it is very important that
your scripts do not affect others on the server. If other sites, in our sole discretion,
do become affected adversely, we reserve the right to stop the script(s). If you wish to continue
running any cpu/memory intensive cgi scripts, you will need to host your website
on a Dedicated Server. Please refer to our Hosting Policy for more information.
PHP
One of the most powerful development tools on the Internet, PHP
is a server-side, cross-platform, HTML embedded scripting language
used by developers around the world. MostlyHosting.com supports PHP5
on all new accounts.
Server Side Includes (SSI)
Lets you embed CGI scripts into your web pages which allows them
to automatically execute when that web page is opened.
Tomcat
JSP
Java software technologies, specifically Java Servlet and JavaServer
Pages™ (JSP™), are a popular platform for developing Web-based
applications across all leading server platforms. MostlyHosting.com
uses the Tomcat open-source implementation of the JavaServer Pages
and Java Servlet technologies.
MySQL Database (with
phpMyAdmin Tool)
MySQL
is a true multi-user, multi-threaded SQL database server, and is very popular throughout the world.
All hosting accounts with MySQL databases include phpMyAdmin to help you administer them.
Audio/Video
HTTP Streaming
MostlyHosting.com supports HTTP streaming for audio and video. All
MostlyHosting.com servers have had the correct MIME types installed
and the configuration changes to Apache have been made to allow
for streaming support.
Shockwave
and Flash Support
Shockwave and Flash websites are supported.
SSL (Secure Socket Layers)
Secure Socket Layers (SSL) allows you to encrypt
confidential information such as credit card numbers so that it
is impossible to intercept a transmission. SSL will light up the
key in your customer's browser, telling your users it is safe to
place confidential information into your forms.
Account
Management Features
Web-based Control Panel
Ensim Pro is used as the control panel for your web hosting account. Ensim allows you
to perform all administration aspects of your account. From this control
panel, you can view account status (disk usage, bandwidth), view graphical website stats,
manage files, add/edit your email accounts, access Web email, set up and manage your mailing lists and autoresponders,
manage users, download your raw logs, perform backup and restores,view support documentation,
search the knowledge base, link to your billing administration area to add/delete
services, and much more.
Billing Manager
Our online billing and account management system allows for invoice payment, accounting
history, service plan ordering, trouble ticket placement, recent news, and many other features.
FTP Accounts
File Transfer Protocol is one method used to upload your website
files to storage space on our servers. You have FTP access
to your domain 24 hours a day to manage your website. MostlyHosting.com
servers are compatible with any FTP client you choose to use.
Telnet Accounts
Telnet is a software utility which allows you to become a user on
a remote computer. Telnet gives you added control over domain/server
management over what a standard control panel or ftp can.
SSH (Secure Shell)
Many users of Telnet, rlogin, ftp and other such programs might
not realize that their password is transmitted across the Internet
unencrypted, but it is. SSH encrypts all traffic (including passwords)
to effectively eliminate eavesdropping, connection hijacking and
other network-level attacks. Additionally, SSH provides many
secure tunnelling capabilities, as well as a variety of authentication
methods.
Password-Protected Directories
Allows you to protect your web pages with password and
user ID combinations that you establish. When someone tries to access a web
page within the password protected directory,
they will be prompted for a username and password.
If they authenticate, they can view your pages within that directory.
Pine, vi, Pico, .htaccess
All these utilities are included within your UNIX shell. 'Pine'
is a more advanced email client within Telnet then standard 'Mail'.
'VI' and 'PICO' are text editors that let you create and edit files
within Telnet. '.htaccess' lets you set up password protected directories
within your website.
Online File Manager
Our control panel contains a web based file manager that can be used in place of
FTP to manage and upload files and directories. You can also change permissions of files and
directories.
Online Back-Up/Restore Feature
MostlyHosting.com backs up all server data regularly in the event
of server trouble. However, these backups are not intended to take the place of
our users backing up their own data. Therefore, we highly recommend that all users back
up their own data on a regular basis. Your control panel has integrated backup and restore
features for your site data as well as for your individual users/services. Your data can be
backed up to your local machine or to an ftp server.
Microsoft FrontPage Extension Permission Management
Interface
FrontPage Extensions has permission management capabilities which
are incompatible with other .htaccess managers. Using this feature
you are able to perform tasks such as add a new user, invite people
to your site, configure settings for your website, and add or delete
a subweb.
Custom Error Pages
Create your own 401, 403, 404, 500, etc. error pages using the .htaccess feature.
Analog Web Log Analyzer Statistics
This is a very useful tool for graphically tracking visitors to
your site. It provides you with daily, monthly and hourly statistics on how many visitors
you have had, how many pages
were visited, what browsers they used, hosts that have accessed your site, etc.
Anonymous FTP
Anonymous FTP gives you the ability to set up a public area where
anonymous users can upload and download files from your web server.
This is a great way to share documents that are too large to email. Anonymous FTP
is only available with plans that have a dedicated IP address.
Access To Raw Logs (Access and Error)
These logs show all requests for your site. For statistical analysis,
you may download your access log for running on your local machine with programs like WebTrends, Urchin, or other
site analysis programs. Error logs will help you determine what
files are missing, what links are broken and what cgi scripts are
not working correctly.
Hardware
and Network Features
Server Hardware
All new MostlyHosting.com hosting accounts are stored on servers with at least 1 GB
of RAM and 733MHz PIII processors.
All hard drives are SCSI to ensure
highest data transfer rates.
Server Software
MostlyHosting.com uses Apache Web Server, the world's most popular web
server software.
Server Operating System
All new hosting accounts are housed on Red Hat Linux 7.3 powered
servers - the world's most trusted Linux platform.
Uninterruptible Power with UPS Backup
Full UPS backup ensures your site will remain active during a brief power
outage.
Generator Backup
MostlyHosting.com data center is backed by a generator
for those times of long power outages.
Multiple Backbone Connections
The MostlyHosting.com backbone is multi-homed to ensure your site will not be
affected by one provider's outage. We use verio and AT&T as our backbone providers.
Regular Server Back-ups
MostlyHosting.com back-ups are intended to restore servers in case of a catastrophic event
to the server. They are not intended to provide customers their
own personal back-up. If you delete or change files and need a backup,
MostlyHosting.com charges an additional fee to retrieve this back-up. We include
a back-up/restore feature with all accounts for our customers to
use for their own data.
99.9% Uptime Guarantee
MostlyHosting.com strives to have your website viewable to the world
99.9% of the time within any given year. If your website is not
online 99.9% of the time we will refund the percentage of your monthly
hosting fees equal to the downtime. For more details on our guarantee,
click here.
Technical Support
Telephone Support (8:00 AM to 5:00 PM PT)
Telephone technical support, sales and billing customer service is available during
normal business hours, Monday through Friday. Phone support is currently not available
on weekends and major holidays.
24/7 Trouble Ticket System and Tracking
Open, track and close a Trouble Ticket anytime. This system provides
a 24/7 hands-on approach to support which allows you to track the
progress of your support issue, view its level of priority, and
make the final decision to close the ticket once you are 100% satisfied
the issue is resolved. The Trouble Ticket System is available through the Support Center link at the top of our site.
Online Support Documentation
Online help is an important aspect of any hosting account. There is online help available through your hosting Control Panel, or
through the Support Center link at the top of our site. The Support Center link includes video tutorials and a knowledgebase.
The Control Panel help includes a user manual and detailed information related specifically to the Ensim Control Panel.
Additional Options
SSL Certificates from GeoTrust
If you wish to have your own secure URL (i.e. https://www.yourdomain.com), then you need your own private
certificate. MostlyHosting.com provides four different levels of SSL certificates from GeoTrust and will
do the purchase and set-up for you:
QuickSSL - The leading low-cost solution offering true 256-bit SSL encryption with identity authentication and 98% browser compatibility available in just 10 minutes!
Doing business online requires a secure connection - the closed "lock" within a browser.
QuickSSL provides that security to ensure online visitors that their personal information - including credit card account numbers - is being transmitted securely between their browser and the web server. This means their data can't be viewed, intercepted, or altered.
QuickSSL utilizes an authentication method that is patent-pending technology created by GeoTrust. It incorporates the most advanced automated authentication system in the industry. QuickSSL provides peace of mind for less than what you would pay for other SSL solutions.
Quick SSL Premium - A QuickSSL certificate plus a True Site™ security seal offers a quick solution with advanced technology identity assurance.
You can provide your online visitors with more than an enabled "lock' within a browser. With QuickSSL Premium, you can have all the benefits of QuickSSL with the added functionality of a True Site seal.
The GeoTrust True Site seal conveys that you take online security seriously. This highly identifiable icon will appear on your website to reinforce that all encrypted personal and credit card account information can't be viewed, intercepted or altered.
True BusinessID™ - A premium SSL Certificate plus a True Site™ security seal designed to offer optimum authentication at the right price.
True BusinessID from GeoTrust offers premium online security. With True BusinessID, your receive full 256-bit encryption, 98% browser compatibility plus and identity verification True Site that is embedded with your company name, date and time stamp.
True BusinessID takes authentication one-step further. Online visitors can press the "click" icon on the True Site seal for a company profile and identity confirmation. In order to receive a True BusinessID, the business must provide proof of organization. This assures the end-user that the organization claiming the secure transaction is actually who they say they are.
This is the only digital certificate that combines state-of-the-art 256-bit encryption and identity verification in a single bundle.
With True BusinessID, you can ensure that your online visitors receive the most advanced security and fraud prevention technology. Let peace of mind translate into increased revenues and satisfaction.
True BusinessID Wildcard includes easy-to-follow, online installation instructions to ensure installation is hassle free. The complete line of digital security products can be purchased for terms ranging from one to three years. Ordering certificates is easy through our OpenSRS platform.
True BusinessID™ Wildcard - Secure Multiple Sites with One SSL Certificate
The True BusinessID Wildcard certificate is for customers who need to secure multiple websites, with the same domain name, on a single server. It is a cost-effective and easy to implement solution for web hosting companies and enterprises hosting multiple subdomains off their base domain.
What does this mean? For example, with Wildcard certificates you can secure:
www.mycompany.com
shop.mycompany.com
extranet.mycompany.com
download.mycompany.com
support.mycompany.com
with one Wildcard certificate if all the websites are hosted on the same server. As your online demands grow, you can add unlimited subdomains to the same certificate at no additional cost. They save time and money when acquiring and managing multiple server certificates.
True BusinessID Wildcard includes the same complete bundle of security features for end-to-end Internet security coverage as True BusinessID: full 256-bit encryption, 98% browser compatibility and identity verification True Site seal that is embedded with your company name, date and time stamp.
This is the only next generation digital certificate that combines state-of-the-art 256-bit encryption and identity verification in a single bundle.
True BusinessID Wildcard includes easy-to-follow, online installation instructions to ensure installation is hassle free.
The complete line of digital security products can be purchased for terms ranging from one to three years. Ordering certificates is easy through Tucows OpenSRS platform.
Additional MySQL Databases
Additional databases can be provided for a fee. Storage will count against your
account threshold. There are no setup fees.
Additional Disk Space
If your plan doesn't have enough disk storage, you may add additional storage to your threshold
in 20 GB chunks billed in accordance with your plan's billing cycle.
Additional Bandwidth (Data Transfer)
If your plan doesn't have enough bandwidth, you may add additional bandwidth to your threshold
in 1 GB chunks billed in accordance with your plan's billing cycle.
Additional Email Addresses
Additional POP3 accounts are available individually.
Domain Name Registration - .com, .net, .org, .info, .biz, .us, .name
MostlyHosting.com uses Tucows (OpenSRS) as its registrar. All registrations can
be done through us and do not incur additional registration fees. You may also choose to
do a 'registrar transfer' if your domain name is currently at another registrar. Any registrar transfer will
add one year to your domain name time and costs the same as a new registration. All registrations
can be done through us and do not incur additional registration
fees. You only pay for the domain name.
Domain Name Registration - .tv
.tv domain names have variable costs. The .tv registry charges higher prices for
certain "high demand" names. All registrations
can be done through us and do not incur additional registration
fees. You only pay for the domain name.
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